Terms And Conditions


Access to and use of 'TWC. Online' (including any online courses, training material, and tutorials) ('the TWC.Online Service’) is provided by TWC.Online (‘we’, ‘us’ or ‘our’) on the following Terms and Conditions (the ‘Conditions’).

By using the TWC.Online service, you accept to be bound by these Conditions, which become effective immediately you use the service. If you disagree to be bound by the following conditions, please don't access, use and/or contribute to the TWC.Online Service.

1. Use of the TWC.Online Service
You agree to use the TWC.Online service for lawful purposes only. You may not use the TWC.Online service or any aspect of it for commercial purposes.

You must only use the TWC.Online service in a way that doesn't infringe the rights to restrict or inhibit anyone's use and enjoyment of TWC.Online. Prohibited behavior includes harassing or causing any form of distress or inconvenience to anyone, transmitting obscene or offensive content or disrupting the usual flow of dialogue within the TWC.Online Service.

TWC.Online operates a ‘fair use’ policy so as to protect the quality of service to all our users. If TWC.Online believes you’re using excessive bandwidth or your use of the TWC.Online service is adversely affecting our network (or any aspect of it) or our other users, TWC.Online reserves the right to manage or regulate your usage of the TWC.Online Service. This may include suspending your user account for a while.

2. Amendments
TWC.Online reserves the right to make changes to these Conditions from time to time and so you should check these Conditions regularly. Your continued use of the TWC.Online service will be regarded as an acceptance of the updated or amended Conditions. If you don't agree with the new changes, you should cease using the service.

If there is any form of conflict between these Conditions and any specific local terms appearing elsewhere on the TWC.Online service (including community rules), then the latter should prevail.

3. Registration
To participate in and contribute to TWC.Online courses and communities, you may be required to register with TWC.Online. Ensure that the details provided by you during registration or at any time are correct and complete.

You must inform TWC.Online immediately of any changes to the information that you provided when registering by updating your personal details in order that TWC.Online can communicate with you effectively.

All user accounts must be registered with an accurate personal email address that you access recurrently so that relevant emails can be sent to you. Accounts registered using someone else’s email address, or with temporary email addresses may be closed without any notice. TWC.Online may require users to re-validate their account if we believe they have been using an inaccurate email address.

Ensure you keep your password and username confidential. Don’t disclose them or share them with any person. If you know, notice or suspect that someone else is using your password, you should notify TWC.Online immediately.

If TWC.Online has any reason to believe that there is likely any breach of security or misuse of the site, TWC.Online may require you to change your password, or we may suspend your account.

TWC.Online reserves the right to close accounts if a user is seen to be using proxy IPs to try to hide the use of multiple accounts or disrupts any of our services in any manner.

If you use multiple logins and disrupting a community or annoying other users, you may have action taken against all of your accounts.

4. Prices and Purchases
Your order is an offer to purchase an Online Course from TWC.Online. The Online Course will be made available to you immediately your payment has been authorized, and the course session has begun. There will be no contract of any sort between you and TWC.Online unless and until you make authorized payment for the Online Course. At any point up until then, TWC.Online may decline to supply the Online Course to you without giving you any reason.

The payment for the Online Course is made in advance of the course start date, as stated on TWC.Online. TWC.Online shall be under no sort of obligation to provide the Online Course until the fee has been paid.

Your credit/debit card info is not handled or managed by TWC.Online. All payments and all credit card handling are through a third party payment. TWC.Online doesn’t store any card details. Authority for payment must be provided at the time of placing your order.

TWC.Online is entitled to 5% of the course fee per individual registered for the course.

5. Delivery
Within 48 hours of purchase, you will get a confirmation email acknowledging your payment and successful enrollment in the relevant online course.
Within a week before the announced course start date, you will be notified by email of an online URL for accessing the course material.
New course content will be delivered weekly based on the topic outline. Users will have access to the previous week’s course materials until the end of the course.
It’s not possible to pause your course or take any holiday midway through your course.

6. Using Online Courses
Ensure you read the description for the Online Course Service carefully before placing your order as refunds cannot be given.

TWC.Online warrants that it has the right to provide the Online Course Service on behalf of the course providers and will use all reasonable effort and care in making the Online Courses available to you. Owing to the nature of the internet, errors, and omissions can occur and TWC.Online doesn’t give any other warranties regarding the Online Courses.

Course Providers may decide to make changes to any part of their Online Courses provided that it doesn’t materially reduce its content or functionality.

In the event that TWC.Online withdraws or is permanently unable to deliver a particular Online Course; a partial refund will be given covering the aspect of the course that remains undelivered.

7. Posting of content
Aside from Course Providers posting their courses, some parts of Online Course Service allow you to post content to the TWC.Online site, including asking questions about the course, posting completed assignments, and engaging in discussion boards. All content provided or uploaded by you to our site shall be subject to the relevant provisions of these Conditions.

8. No commercial use
All Online Courses are available for non-commercial use only. TWC.Online reserves the right to refuse orders from businesses considered to be for commercial concerns. You may not re-sell or make available to any third party the Online Courses without the prior written consent of TWC.Online.

Subject to paying relevant fees, universities and other teaching organizations may deliver the Online Courses to their named students.

9. Cancellation and refunds
Refunds are not allowed for downloadable digital items.

Cancellation and refunds are available to those who have subscribed to the Online Courses only within 14 days of starting the course. If you have to request a refund for any reason, please contact us.

It’s not possible to cancel or postpone your course while it is ongoing.

Your access to any Online Course may be terminated by written notice if you're in material breach of these Conditions, and the breach is not remedied within a period of 14 days after written notice of the breach has been sent to you. If TWC.Online reasonably believes your breach of these Conditions affects our lawful operation of the TWC.Online service or third party customers, we may suspend your access to the service at any time.

10. Intellectual property
All copyright, trademarks, rights, patents, and any other intellectual property rights in and on the TWC.Online service and all content (including all applications and materials) located on or available through the TWC.Online service shall remain vested in TWC.Online.

You must not copy, disassemble, reproduce, republish, decompile, download, post, broadcast, transmit, reverse engineer, make available to the public, or otherwise use TWC.Online content in any manner except for your personal, non-commercial usage. Also, you agree not to adapt, alter, or make a derivative work from any TWC.Online content except for your personal, non-commercial usage. Any other use of TWC.Online content requires the prior written permission of TWC.Online.

The names, images and logos identifying TWC.Online or third-parties, as well as their products and/or services, are subject to copyright and trademarks of TWC.Online and/or third parties. Nothing contained in these Conditions shall be seen as conferring any license or right to use any trademark or copyright of TWC.Online or any other third party.

11. Availability of the Service
Although TWC.Online aims to always provide you with the best service possible, we make no promise that the services available at TWC.Online will meet your requirements. TWC.Online cannot guarantee that the TWC.Online service will be fault-free. If a fault occurs with the TWC.Online service, you should inform us, and we will try to fix the fault as soon as we can.

Your access to the TWC.Online service may be occasionally restricted to allow for repairs, maintenance, or the introduction of new facilities or services. TWC.Online will attempt to restore the TWC.Online service as soon as we reasonably can.

12. Suspension/Cancellation
TWC.Online may suspend or cancel your registration at our reasonable discretion or if you breach any of your obligations under these Conditions.

You may choose to cancel your registration on the service at any time by informing TWC.Online in writing. If you choose to do so, you must stop using the TWC.Online Service.

The suspension or cancellation of your registration, as well as your right to use the TWC.Online service shall not affect either party's statutory rights or liabilities.

13. Disclaimers and limitation of liability
All content provided on or through the TWC.Online service, including the information, names, pictures, images, logos, and icons regarding TWC.Online, its products and/or services (or to third party products and/or services), is provided “as is” and “as available”. To the extent permitted by law, TWC.Online excludes all representations and warranties (either express or implied by law), including the implied warranties of satisfactory quality, compatibility, fitness for a purpose, non-infringement, security and accuracy. TWC.Online doesn’t guarantee the timeliness, completeness or performance of any aspect of the TWC.Online service or any of its content. While TWC.Online tries to ensure that all content provided by us is correct at the time of publication; no sort of responsibility is accepted for any errors, omissions, or inaccurate content on the TWC.Online Service.

Nothing in these Conditions limits or excludes TWC. Online’s liability for death or personal injury caused by its proven negligence. Subject to the previous sentence, neither TWC.Online nor any of its officers or employees shall be liable for any losses or damages (whether such damage or losses were foreseen, known or otherwise) such as (a) loss of data; (b) loss of business; (c) loss of revenue or anticipated profits; (d) loss of opportunity or anticipated savings; (e) loss of goodwill or any injury to reputation; (f) loss suffered by third parties; or (g) any indirect, consequential, exemplary or special damages resulting from the use of the service regardless of the form of action.

TWC.Online doesn't warrant that functions available on or through the service will be uninterrupted or error-free, that any kind of defects will be fixed, or that the TWC.Online service or the server making it available are free of viruses or bugs. You acknowledge that it's solely your responsibility to implement virus and security checks to satisfy your requirements for the correctness of data input and output.

14. Miscellaneous
If any of these Conditions is determined to be illegal, invalid, or otherwise unenforceable in line with relevant laws, then it shall be severed and deleted from these Conditions, and the remaining Conditions shall survive and remain binding and enforceable.

You may not transfer your rights under these Conditions to any other person. TWC.Online may transfer our rights under these Conditions to another business where we reasonably believe your rights will not be affected.

If you breach these Conditions and TWC.Online chooses to ignore this, TWC.Online can still use its rights and remedies at a later date or in any other situation where you breach the Conditions.

TWC.Online shall not be responsible in any way for any breach of these Conditions caused by circumstances beyond its reasonable control.